Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Standard shipping takes 7–15 business days. Express shipping takes 3–7 business days. Processing time is 1–3 business days.

Do you ship internationally?

Yes, we ship worldwide. International orders may incur customs duties depending on your country.

Can I change or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. Please contact us immediately at support@mystore.com.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery for unused items in original condition. See our full Refund Policy.

How long does a refund take?

Refunds are processed within 5–10 business days after we receive your return.

Products

Are your jerseys official?

We sell authentic and replica football jerseys. Product descriptions specify the type of each jersey.

How do I find my size?

Please refer to the size guide available on each product page for accurate measurements.

Payment

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, and Apple Pay.

Is my payment secure?

Yes, all transactions are encrypted with SSL and processed by secure payment providers.